Effective 15 November 2026
Contact Legacy Watch & Gold Inc. at info@legacywatchgold.com or (289) 968-3554. Written correspondence may be sent to the registered office: 116 Albert Street, Suite 200, Ottawa, ON K1P 5G3, Canada. Corporation number: 1763262-2.
Information we receive
Information may include your name, business or personal contact details, jewelry preferences, budget or timing you choose to share, inquiry correspondence, custom-design references, order and delivery details, quotations, accepted agreements, invoices and payment records.
Provide relevant information and share another person’s information only when you are entitled to do so. Do not include card details, banking passwords, identity documents or unnecessary sensitive information in an ordinary inquiry.
The consultation form and email
The consultation form prepares an inquiry in your browser and opens a draft in your chosen email application. You review and send that email to request a consultation. Preparing a draft is not a submitted order or a confirmation that the business has received the message.
The page does not store form entries in a website database or browser storage. If you use the copy action, the prepared text is copied to your device’s clipboard. Once you send an email, information passes through your email provider and the business’s communication and recordkeeping processes.
Purposes and consent
Relevant information is used to respond to inquiries, discuss jewelry requirements, prepare quotations, administer accepted orders, coordinate production or delivery, maintain records, reconcile payments, address concerns and meet legal obligations.
Consent may arise from the purpose for which you contact us or be requested where appropriate. Collection, use and disclosure must be limited to purposes a reasonable person would consider appropriate. You can ask about a use or withdraw consent where permitted; any effect on an order or required record will be explained.
Hosting, technical data and cookies
The website uses Hostinger hosting. Hosting and security systems may process IP addresses, requested URLs, timestamps, browser or device details and error or security logs to deliver and protect the website.
The pages include no advertising pixels, third-party analytics, embedded social-media widgets or remotely loaded fonts. Navigation and collection filters run in the browser. Telephone and email links open the contact application you choose.
The hosting provider may process service-related technical information independently of information sent directly to the business.
Providers and necessary disclosures
Information needed for an inquiry or order may be disclosed to providers involved in hosting, email, records, payment administration, design or production, professional advice and delivery, where relevant to the agreed purpose. A carrier, for example, may need a recipient contact and address.
Information may also be disclosed where required or permitted by law. Providers may process information in Canada or another jurisdiction, where local laws may apply. You may ask which providers are relevant to your information.
Payment records may include transaction references, amounts, invoices and documents received through the actual payment arrangement. This policy does not claim that the company never receives financial information.
Protection and retention
The business is responsible for safeguards appropriate to the sensitivity of the information and for limiting access to purposes that require it. No transmission or storage method provides an absolute security guarantee.
Records are kept as needed for inquiries, orders, accounting, tax obligations, warranties, disputes and other legal requirements. Retention depends on the record and applicable obligations, rather than a single period for all information.
You may ask about retention or request deletion of information no longer needed. Some records must remain where a legal or legitimate business obligation continues.
Access, correction and concerns
Contact info@legacywatchgold.com with the subject “Privacy inquiry” to request access, ask for a correction, discuss consent or raise a privacy concern. Describe the request without including unnecessary sensitive documents.
Information may be needed to verify identity and locate records before responding. Access is subject to lawful exceptions, including information about other people and protected legal records. A refusal will be explained where required, and responses will follow applicable legal time limits.
You may raise an unresolved concern with the Office of the Privacy Commissioner of Canada or another authority with jurisdiction.
Updates and contact
Changes are reflected on this page with an updated effective date. A material change to the intended use of personal information may require additional notice or consent under applicable law.
Contact Legacy Watch & Gold Inc. at info@legacywatchgold.com or (289) 968-3554. Written correspondence may be sent to the registered office: 116 Albert Street, Suite 200, Ottawa, ON K1P 5G3, Canada. Corporation number: 1763262-2.