Effective 15 November 2026
Contact Legacy Watch & Gold Inc. at info@legacywatchgold.com or (289) 968-3554. Written correspondence may be sent to the registered office: 116 Albert Street, Suite 200, Ottawa, ON K1P 5G3, Canada. Corporation number: 1763262-2.
Confirmed orders and invoices
Before paying, confirm the legal supplier, customer details, order or invoice reference, actual jewelry item or custom scope, and exact amount. A quotation or accepted agreement identifies the price and relevant order terms.
Order inquiries and consultation requests do not themselves reserve jewelry, authorize production or give permission to collect a payment.
Currency, taxes and total price
Prices are quoted in Canadian dollars unless another currency is expressly agreed in writing. Applicable taxes, delivery charges and other agreed costs are identified before order acceptance.
For custom jewelry, price depends on the accepted specifications, materials, stones, dimensions, work and delivery requirements.
Deposits, progress invoices and balances
A deposit, design-stage payment, production milestone or final balance follows the accepted agreement and issued invoice. The amount, due date and billed scope are order-specific. No universal deposit percentage or automatic collection schedule applies.
Design or specification changes that affect price or timing must be documented and agreed before the changed work proceeds, subject to applicable law.
Payment instructions and authorization
Request instructions through the company’s contact details using the order or invoice reference. The supported method and relevant payment details are supplied for the confirmed order. Follow the actual invoice amount and agreed timing.
Acceptance of an order does not grant unrestricted permission for unspecified or unexpected withdrawals. Any payment authorization must follow the process required for the agreed method.
Protecting sensitive payment information
Keep online-banking passwords, full card numbers and sensitive banking credentials out of ordinary email and consultation inquiries. Any required financial information must be handled through the payment process established for the particular invoice.
Verify an unexpected change to payment instructions using a known company contact channel before acting on it.
Questions, credits and refunds
Contact us if an invoice does not match your accepted order or if a payment needs to be reconciled. Include the order reference, invoice number and relevant payment date and amount.
Cancellation and refund requests are assessed under the accepted agreement, the Returns & Refunds Policy and applicable law. Calling a payment a deposit does not automatically make it non-refundable.
Contact
Contact Legacy Watch & Gold Inc. at info@legacywatchgold.com or (289) 968-3554. Written correspondence may be sent to the registered office: 116 Albert Street, Suite 200, Ottawa, ON K1P 5G3, Canada. Corporation number: 1763262-2.