CUSTOM JEWELRY
Begin with
something personal.
A custom piece begins with a brief: the idea, the occasion, the proportions and the details that matter to you. The accepted quotation defines the actual design and supply arrangements.
Illustrative jewelry stylingTHE STARTING CONVERSATION
An idea.
A detail.
A different perspective.
Discuss a new design or a particular jewelry requirement. Feasibility, materials, stone preferences, sizing and the work to be included are established before an order is accepted.
Any design work, production provider, revisions, documentation and delivery requirements must be identified for the actual project.
Request a custom consultationWHAT YOU CAN INQUIRE ABOUT
Your brief,
in focus.
These are consultation subjects. The design, available options and actual scope are confirmed for the individual inquiry.
FROM AN IDEA TO AN AGREED ORDER
A considered
custom process.
There is no universal custom price, deposit percentage or production period. The written agreement establishes the actual arrangements.
- 01
Consultation
Discuss the piece, preferences, sizing, budget and intended timing.
- 02
Specifications
Establish materials, stone details, design work, responsibilities and the proposed scope.
- 03
Written quotation
Confirm the CAD price, applicable taxes, order terms, payment schedule and delivery assumptions.
- 04
Acceptance & deposit
Accept the agreement and authorize only the deposit or invoice actually agreed.
- 05
Agreed production
Design approval, revisions and production follow the confirmed scope and responsibilities.
- 06
Balance & delivery
Follow the agreed final-payment, handover and delivery arrangements, with order records.
Changes belong
in the conversation.
Design or specification changes may affect price and timing. The change and any additional charges must be documented and agreed before the changed work proceeds.
Cancellation and refund requests are considered under the accepted agreement, the stage of design or production and applicable law. A custom order does not automatically remove a mandatory legal right.
Read the returns & refunds policyPERSONAL JEWELRY INQUIRIES
Begin with a conversation.
A piece you have in mind. A detail you want to understand. A design that feels personal. Tell us where you would like to begin.